Privacy Policy

1. Who we are

Faiyr is operated by Birch Digital Inc., a company incorporated in British Columbia, Canada. Our registered address is Birch Digital Inc., 264‑329 Howe St, Vancouver, BC, Canada.

When this policy refers to "Faiyr", "we", "us", or "our", it means Birch Digital Inc. When it refers to "you" or "your", it means you as a user of the Faiyr mobile application, web application, or website.

For privacy inquiries, contact us at: hello@faiyr.app

2. Data we collect

Account data

When you create an account, we collect your email address and a display name. You may optionally add a profile photo. We do not collect your phone number unless you provide it during sign-up.

Group and transaction data

We store the expense and payment records you and your group members create, including amounts, dates, descriptions, categories, and who paid. This data is necessary for the core functionality of the app.

Device and usage data

We collect standard technical information including your device type, operating system, app version, IP address (used to protect against abuse), and push notification tokens. We also use analytics tools provided by Google to understand how people use the app — for example, which screens are viewed and how often certain features are used. This helps us find problems and improve the app over time. This information is linked to your account identifier, not to your name or email, and is never sold to anyone. We also use this account identifier to recognize the same account across the devices and platforms you use Faiyr on while signed in, for example the mobile app and the web app, so that one person is counted once rather than once per device. On Android, and on iOS where the operating system permits it, we also collect your device's advertising identifier (a resettable ID that isn't tied to your name) and share it with Google products solely to measure the performance of our own advertising campaigns — for example, matching an app install or sign-up back to the ad that led to it. This identifier is never used to show you ads inside the app: Faiyr itself remains 100% ad-free. You can opt out at the device level at any time: on Android, go to Settings → Google → Ads and reset or delete your advertising ID; on iOS, go to Settings → Privacy & Security → Tracking and turn off “Allow Apps to Request to Track” (or decline the tracking prompt for Faiyr). If you're located in the EU, EEA, UK, or Switzerland, we deny this ad-measurement collection by default. We only ask for your consent, once and inside the app, if your install appears to have come from clicking one of our ads; general app-usage analytics, which doesn't rely on the advertising identifier, continues either way.

Website analytics

On our marketing website, www.faiyr.app, we run Google Analytics 4 to understand how visitors use the site. It is active only for visitors located outside the European Economic Area (EEA), the United Kingdom and Switzerland, determined from the country associated with the connecting IP address at the network edge; we do not store this IP address ourselves. For those visitors, Google Analytics sets Google's _ga cookies and collects standard usage data such as which pages are viewed. If you are located in the EEA, the United Kingdom or Switzerland, Google Analytics does not run at all on this website and no such cookies are set. Data collected is retained according to Google Analytics' default retention settings. See Google's Privacy Policy for details on how Google processes this data.

Communications

If you contact us via email, we keep a record of that correspondence to resolve your query.

Support tickets

If you submit a support request through the app, the content of that request — the message you write, its subject or category, and a ticket identifier — is shared with a reputable third-party customer support platform we use to receive and respond to support requests. We do not send your Faiyr account identifier to this provider.

Receipt images (AI receipt scan)

If you use the optional AI receipt scan feature to auto-fill an expense, the receipt photo you select is sent to a reputable third-party AI image-processing service for analysis, which extracts the amount, date, merchant, and line items so we can pre-fill the expense form for you. This provider processes the image solely to deliver this feature. After processing, only the fields you confirm and save become part of your expense record. This feature is optional and only runs when you choose to scan a receipt.

Subscription and purchase data

If you subscribe to Faiyr Pro, your purchase and subscription status (e.g. active/expired, renewal date, platform) is processed through a reputable third-party subscription management platform, and the app store you purchased through (Apple App Store, Google Play, or our web billing provider). This provider receives a device/account identifier and purchase/receipt data needed to validate your subscription and keep it in sync across devices; we do not send your payment card details to this provider, and it does not receive your group or expense data. We use this data only to grant and manage access to Pro features.

3. How we use your data

• To provide the service: calculate balances, process group membership, send notifications, and authenticate your account.
• To maintain security: detect and prevent fraud, abuse, and unauthorized access.
• To improve the app: understand which features are used and diagnose errors.
• To communicate with you: send balance reminders, important service updates, and respond to support requests.
• To comply with the law: meet legal obligations applicable to us as a Canadian company.

We do not use your financial transaction data for advertising, profiling, or sale to third parties.

4. Sharing and disclosure

We do not sell your personal data. We share data only in the following limited circumstances:

Within your group

Other members of a group you belong to can see that group's expenses, balances, and your display name and profile photo. They cannot access expenses in groups they don't belong to.

Service providers

We use Google (Alphabet Inc.) cloud infrastructure to store data, run backend functions, and provide the app-usage analytics described above. Google processes data on our behalf under a Data Processing Addendum. All data is stored in Google's US data centres. We also share your device's advertising identifier with Google Ads and Google Analytics for Firebase to measure the performance of our own advertising campaigns, as described in “Data we collect” above; these Google products process this data on our behalf under the same Data Processing Addendum.

When you submit a support ticket, the ticket content you submit is shared with a reputable third-party customer support platform we use to receive and respond to support requests, as described in "Data we collect" above. This provider processes data on our behalf under a Data Processing Addendum.

When you use the AI receipt scan feature, the receipt image is sent to a reputable third-party AI processing service, as described in "Data we collect" above.

If you subscribe to Faiyr Pro, we use a reputable third-party subscription management platform to manage and validate your subscription across app stores and web billing, as described in "Data we collect" above.

Legal requirements

We may disclose data when required by applicable law, court order, or government request, or where we believe in good faith that disclosure is necessary to protect the rights or safety of Faiyr, our users, or others.

Business transfers

If Faiyr is acquired or merges with another entity, your data may be transferred as part of that transaction. We will notify you via email and an in-app notice before any such transfer and give you the opportunity to delete your account.

5. Data retention

We retain your personal data for as long as your account is active. When you delete your account, we permanently remove your profile, private data, and authentication credentials within 90 days.

Expense and balance records that involve other group members may be retained in anonymized form (attributed to a deleted user identifier) to preserve the accounting integrity of groups you participated in. Comments you posted on shared transactions are retained for the same reason, but your display name on them is replaced with “Deleted user”. Your profile photo and any data-export files you generated are deleted. Push notification tokens and session data are deleted immediately on account deletion.

6. Your rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: request a copy of the data we hold about you.
• Portability: export your data in a machine-readable format (GDPR Article 20). Use Settings → Export My Data in the app.
• Correction: update inaccurate personal data via your profile settings.
• Erasure: permanently delete your account and associated data via Settings → Delete Account, or by contacting us at hello@faiyr.app.
• Restriction / Objection: request that we limit or stop processing your data in certain circumstances.
• Withdraw consent: where processing is based on consent (e.g. marketing emails), you may withdraw it at any time.
• Account and service emails: we send account and service emails such as a welcome message when you sign up, balance reminders, and occasional getting-started reminders. Each of these includes an unsubscribe link, and you can turn balance reminders and getting-started reminders off individually in the app under Settings → Notifications. Security and account emails, such as email verification and password reset, are required to operate your account and cannot be turned off.

To exercise any of these rights, contact us at hello@faiyr.app. We will respond within 30 days. Residents of the European Economic Area, the United Kingdom, or California may have additional rights under GDPR, UK GDPR, or the CCPA respectively.

7. Security

We use industry-standard security measures including TLS encryption in transit, encryption at rest via our Google-based cloud infrastructure, Google-backed identity verification for authentication, and server-side security rules that prevent unauthorized data access. Point-in-time recovery is enabled for disaster recovery.

No system is completely secure. If you believe your account has been compromised, contact us immediately at hello@faiyr.app.

8. Children

Faiyr is not directed at children under the age of 13 (or 16 in the EEA). We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us at hello@faiyr.app and we will take appropriate action promptly.

9. Changes to this policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date above and notify active users via email or an in-app notification at least 14 days before the changes take effect. Continued use of Faiyr after that date constitutes acceptance of the updated policy.

10. Contact us

For privacy-related questions or to exercise your rights:

Email: hello@faiyr.app

Mail: Birch Digital Inc., 264‑329 Howe St, Vancouver, BC, Canada

We aim to respond to all inquiries within 30 days.